**Terms of Service**
Effective Date: Oct 21, 2024
Welcome to Mr. Viet USA. By accessing or using our website located at www.shop.mrviet-usa.com, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully before making a purchase or using our services.
**1. Acceptance of Terms**
By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use this site. If you do not agree to these terms, please do not use our website.
**2. Changes to Terms**
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website. Your continued use of the site following any changes constitutes your acceptance of the new Terms of Service.
**3. Products and Services**
We strive to provide accurate descriptions of our products; however, we do not warrant that product descriptions or other content on the website is accurate, complete, reliable, or error-free. Prices and availability are subject to change without notice.
**4. Orders and Payments**
When you place an order through our website, you agree to provide accurate and complete information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to errors in pricing or product descriptions.
Payments must be made through the payment methods available on our website. By providing your payment information, you authorize us to charge the total amount of your order.
**5. Shipping and Delivery**
Shipping costs and delivery times will be provided at checkout. We are not responsible for delays in shipping caused by circumstances beyond our control. Once your order is shipped, you will receive a confirmation email with tracking information.
**6. Returns and Refunds**
Please refer to our Return Policy for information regarding returns and refunds. By purchasing from our website, you agree to the terms outlined in our Return Policy.
**7. Intellectual Property**
All content on our website, including text, graphics, logos, images, and software, is the property of Sense of Asia Co. Ltd or its content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
**8. Limitation of Liability**
To the fullest extent permitted by law, Sense of Asia Co. Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or the products purchased, including but not limited to loss of profits, data, or use, whether in an action in contract, tort (including but not limited to negligence), or otherwise, even if we have been advised of the possibility of such damages.
**9. Indemnification**
You agree to indemnify, defend, and hold harmless Sense of Asia Co. Ltd, its affiliates, officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses, including reasonable attorneys' fees, arising out of or relating to your use of the website, your violation of these Terms of Service, or your violation of any rights of another party.
**10. Governing Law**
These Terms of Service shall be governed by and construed in accordance with the laws of Binh Thuan Province without regard to its conflict of law principles. You agree to submit to the personal jurisdiction of the state and federal courts located in Phan Thiet City, Binh Thuan Province for the resolution of any disputes.
**11. Dispute Resolution**
Any disputes arising out of or relating to these Terms of Service or your use of the website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Vietnam Phan Thiet City, Binh Thuan Province You waive any right to a jury trial or to participate in a class action.
**12. Severability**
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions.
**13. Entire Agreement**
These Terms of Service, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and Sense of Asia Co. Ltd regarding your use of the website and supersede any prior agreements or understandings, whether written or oral.
**14. Contact Us**
If you have any questions or concerns about these Terms of Service, please contact us at:
Sense of Asia Co. Ltd
225 Tran Quang Dieu street, Xuan An ward, Phan Thiet City, Binh
Thuan Province
info@senseasia.net
Thank you for choosing Mr. Viet USA! We appreciate your business
Privacy Policy:
Effective Date: Oct 21,2024
At Mr. Viet USA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and make purchases.
Information We Collect
How We Use Your Information
We collect personal information that you provide to us when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, shipping address, billing address, phone number, and payment information.
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Improve our website and services
- Send you promotional materials, if you have opted in
- Respond to your inquiries and provide customer support
Information Sharing
We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also disclose your information if required by law or to protect our rights.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your payment information is processed through secure payment gateways, and we use encryption technology to protect sensitive data.
Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files that are stored on your device. You can choose to accept or decline cookies through your browser settings.
Your Rights
You have the right to access, correct, or delete your personal information. If you would like to exercise these rights or if you have any questions about our privacy practices, please contact us at info@senseasia.net
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@senseasia.net
Return Policy:
At Mr. Viet USA, we are committed to providing you with the highest quality coffee. Due to the nature of our products, we have established a no return policy for health and safety reasons, ensuring that all coffee products remain uncontaminated and safe for consumption. If your order arrives damaged or defective, please contact our customer service team within 48 hours of delivery, and we will gladly assist you with a replacement. For any questions or concerns, feel free to reach out to us at Email: info@senseasia.net. We appreciate your understanding and look forward to serving you with our delicious coffee!
Shipping Policy:
At Mr. Viet USA, we strive to provide our customers with a seamless shopping experience. We offer a flat shipping rate of $5.99 for all orders under $50. For orders over $50, we are pleased to offer free shipping Within the contiguous 48 states. If you are located in Alaska or Hawaii, please email us at info@senseasia.net for more information regarding shipping options and rates. Once your order is placed, it will be processed and shipped within 3-8 business days. You will receive a shipping confirmation email with a tracking number as soon as your order has been shipped, so you can easily track its progress. Thank you for shopping with us, and we look forward to serving you!